- All items purchased during a sale are final sale and are not eligible for returns or exchanges, no exceptions. Including but not limited to the following sales: BOGO, B2G2, sample sale, sale items, discounted items.
- No price adjustments for orders placed before or after a sale.
- We do not provide free returns. We will provide you with a return label for $5.
Returns/Exchanges on regular priced items:
We stand behind the quality of our products and want you to be happy with your purchase. If you are dissatisfied with a purchase from www.bestaroo.com, you may return it for a full refund within 30 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, from a smoke-free environment, and have all applicable tags still attached. Please visit our return center here to start the return. Once we receive the item a refund will be issued to the original form of payment within 10-15 business days of receiving the return. All Sale and BOGO/B2G2 items are final sale and not eligible for return or exchange. All sample sale items are excluded from any type of additional sale price/promotion and not eligible for return, exchange or refund. A return label as well as return instructions will be emailed to you once the return is approved. We will provide a return label at $5 which will be deducted from your total refund amount.
Currently we don't accept exchanges. If you would like to exchange an item, please place another order for the item you'd like and return the item you don't want to keep. We don't accept exchanges due to the fact by the time we receive the return, the item you wanted has a high likelihood of being out of stock.